Use Customer Complaints to Build Your Business

No matter how good the company it is always possible for something to go wrong. So, dealing with customer complaints is an important part of any company's operation.


Most businessmen react negatively when customers complain. They look at customer complaints as bad for their business; some even interpret such complaints as problems. However, customer complaints are really a good boost for your business and this can also take your business to another level in terms of improvement.


In fact, according to a blog post published by Ramon Ray at Smallbiz Technology, you can use customer complaints to build your business. The post illustrates an inforgraphic that can give you have an understanding on how to use customers’ view toward your product for your own improvement.


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There are only a few who know exactly what makes a good leader. As a leader, you're expected to lead the way of meeting your goals and to bring you and your team to success. Your team looks up to you for guidance and support because you are their leader.


Being a good boss makes a great difference in any work environment. However, to be a highly effective boss, you need to posses traits that can help you not only to earn the respect of your team members but also of peers and superiors.


If you want to know how to become a great leader, you can read an article published at It talks about 5 important qualities should have so that you can become a good boss.


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As a businessman, you should know that the success of your venture would depend on the most appropriate model you choose. Or, you can also combine 2 or 3 business model types to be used in your endeavour.


Your business will surely not to run successfully if you have a wrong model. There are certain templates that already exist and all you need to do is to use one of them to your advantage. Moreover, it is also very essential for you to deeply understand what your business model is.


In an article posted by Faisal Hoque at Fast Company, Faisal is talking about how entrepreneurs can really understand their business model. Having a clear understanding about this aspect can help businessmen know their business well.


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Today, people are thinking of ideas about a working environment completely differs from what it was previously look out. Businessmen now want a light and happy working environments rather than serious work place for their employees because they already believe that this well result a more productive working environment.


It’s a nice move for you to make your workplace fun and a happy place for your employees. A fun squad is more likely to love what they’re doing; the more they laugh and have fun, the harder and efficiently they work.


A blog post posted at can help you make your workplace more productive. The article teaches how to make your office more fun in 10 ways.


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3 Annoying Online Communication Habits You Need to Break

Obviously, we all understand and appreciate the importance of communication in our day to day lives. It is very important because a communication between two people can result in an effective exchange of thoughts and opinions.


When conducting a business, communication is more necessary in an efficient manner. In fact, it involves not just two, but numerous people who may be located anywhere on the world. Effective communication means that the message that your brand wish to send is received by the intended recipients without being misrepresented in any manner.


Communication is now turning online and it seems that online communication is more complicated and is more prone to errors. An article posted at Entrepreneur can help you break some communication habits for you to avoid errors and misunderstandings.


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The Benefits of SMSF Reviews

When you want to set up for your retirement, self managed super funds (SMSF) and superannuation funds are the best options for you. This type of investment is regulated and controlled by the Australian Taxation Office.


Legislation has been brought out by the Australian government suggesting that every worker will have to contribute at SMSF as it will be their own saving for the rest of their life. SMSF is different from any other funds because it lets its contributor to be a “trustee”, who has control over the investment of the contributors. Moreover, a trustee can also get involved in any kind of investment. In other words, he runs it for his own benefit.


On the other hand, there are some things that every trustee has to consider critically – SMSF audit, releasing money quickly without legal proceedings, no returns, and not sticking to the in home regulations. As a beneficiary and trustee, one should have an entire knowledge about the responsibilities and he or she needs to be very clear about all rules and regulations so that these funds can be used for other investments.


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The Fundamentals of Business Benchmarking

Benchmarking is the process of setting standard or point of reference in measuring or judging the current value or achievements of your company. It is the process of studying industry or competitive practices, functions and products so that your company can find ways to meet or improve upon your business. In other words, organisations use benchmarking to assess their successes and identify their shortcomings. 


Sales revenue is the most common measure of a business' size and level of success. You can take a look at your sales and you probably won’t have to look up any of your financial statements. However, you have to break your sales figure down as much as you can. 


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Strong Expansion Predicted for the Retirement Industry

The number of people who availed superannuation and self managed super funds continues to expand at a very fast rate. Expect some financial insufficiencies after you cease working when you did not take care of your retirement while you are still hired.

While many people have lost trust in australia's superannuation system, primarily due to a slacking share market and a slowing global economic climate, there are good signs that the superannuation industry will be going strong within the next several years.


Here a video with tips on planning your retirement:



There are many indicators pointing towards, and a lot of analysts predicting that Australia's superannuation industry is anticipated to have solid growth this year and should continue to show strong annual progress over the next ten years.

This prediction is strongly supported by the research conducted by DEXX&R, a respectable financial service research firm. By June 2022, an average of annual progress rate of 9.1% to $3.25 trillion in the superannuation market is forecasted by their most recent market record.

DEXX&R's forecast for the total financial services market, which includes the master trust market and post-retirement sector, is expected to be 8.6 per cent to $3.75 trillion in the same period.

Predictions for 2013 could be impacted negatively by the reforms of the Future of Financial Advice (FOFA), that's why it's important to think about this factor despite the positive outlook for the next ten years.

The regulatory changes that is presently occurring are the basis of financial advisors about what business techniques and models they would utilize, that is why a difficult year can be predicted by the financial services industry once the forthcoming FOFA reforms are executed.

The growth of the Australian superannuation market is unavoidable despite all the uncertainties. The status of global economy will probably improve, and the opportunities to expand wealth are higher as the number of retirees raises.

Taking care of your super is not an option - it's a must. Regardless of how old you are today, there is still an opportunity for you.





What Makes SMSF Self-Management Practical

A fascinating figure has emerged from the Global Financial Crisis and the woes of superannuation funds.

A study into superannuation investments found out that the value of corporate, industry, retail and public sector funds dropped by an average of 15% from March 2008 to March 2009.

However the worth of Self Managed Superannuation Funds fell by simply 4% over the same period.

The explanation for the lower fall is presumed to be that operators of a SMSF tend to place a larger portion of their money into property whereas managed funds tend to operate far more intensively in the share market.

Because there are now around 400,000 SMSFs in Australia could it be worth questioning if it would be befitting for you?

First of all what on earth is an SMSF?

An SMSF is a specialized superannuation trust that can be set up for as many as 4 folks for the sole goal of delivering retirement gains to its members. It’s your super fund in short.

It requires a number of components like:

• A binding agreement telling the boundaries of the fund
• A trustee. This includes all of the company members
• Investment method stating the way SMSF can be used along with a number of crucial financial aspects and many others.

Some have a common idea that Self Managed Super Funds does apply only for businessmen. But as stated on the superannuation “choice of fund”, the employer could be requested by his people to pay funds for their very own SMSF.

The setup procedure

Setting up could be done through your advisor or all by yourself. If you need any help, don't hesitate to contact Baggetta Accountants (

A trust deed plus the trust of a certain corporation would be your requirements if you’re having one as your trustee.

This is followed by submitting an application for a Tax File Number and an Australian Business Number, and creating a bank account with the fund’s name as the holder.

After the process, what comes next is combining your super accounts with your new fund and also changing your payroll information.

Choosing your cpa and auditor is the next vital step for the preparation of your SMSF accounts, together with several other procedures such as audit as well as tax return.


As soon as your SMSF comes to effect, it will then be possible to handle your investments and also funds.

If you want to take hold of your superannuation funds, you can decide to keep it in check your self, or have somebody else get it done on your behalf.